Payment terms
Payment options will be determined based on the specific conditions of each order. For more information, please contact our team at sales@stt-systems.com.
Shipping Period
Shipping periods will be as agreed upon in the offer. For purchases from our online store, if stock is available, shipping will be completed within 1 business week (Dependent on stock availability at the time of purchase). or more information, please feel free to contact us at sales@stt-systems.com.
Limited Warranty
Warranty conditions will be established based on each product and agreement. For more information, please feel free to contact us at sales@stt-systems.com.
Repair Policy
Repair conditions will be determined on a case-by-case basis. For more details, please contact us via https://www.stt-systems.com/en/repairs-and-returns/
Return Policy
STT Systems accepts returns of merchandise purchased directly from STT Systems, provided that authorization for the return is requested within 30 days of delivery. For more information, please feel free to contact us at sales@stt-systems.com.
Information Security
At STT Systems, we maintain a steadfast commitment to information integrity and confidentiality. In compliance with ISO/IEC 27001 international standards and the TISAX automotive industry security requirements, we have established formal channels and protocols for the management of security events.
Incident Reporting
Any suspicious activity, detected vulnerability, or event that could potentially compromise information security must be reported immediately. We have established a direct, high-priority channel to ensure a swift response:
- Responsible: Chief Information Security Officer (CISO)
- Official Channel: ciso@stt-systems.com
- Availability: This channel is exclusively designated for the receipt and processing of cybersecurity events and regulatory compliance matters.
Note: Early notification is essential to trigger our mitigation protocols, ensuring service continuity and the protection of our partners’ and customers’ data.
Privacy Policy
Visit our Privacy Policy Page.